How to play - from sign-up to payout

Getting started at Level Up is quick, and you do not need any experience. The whole process – from creating an account to your first spin – takes only a few minutes, and you can try most games for free before betting a cent. This guide walks through every step, explains how deposits and withdrawals work in Australian dollars, and covers a few basics that help you play smart. You must be 18 or older to play in Australia.

The steps at a glance

Step 1: Create your account

Registration takes about a minute. Open the sign-up form and enter your email, a strong password and, in some cases, a phone number. Choose Australian dollars as your currency so your balance shows correctly from the start, then read and accept the terms. Use real details, because they are checked later when you withdraw. Once you confirm your account through the email you receive, you are ready to log in. Keeping accurate details from day one avoids delays down the track.

Step 2: Add a promo code (optional)

If you have a bonus code, you can enter it during sign-up in the dedicated field, or later on the deposit page. Codes attach an offer – such as a deposit match or free spins – to your account, and each comes with its own terms. Always read the wagering before you opt in, and check the Promo Code page for how codes work and where to find current ones. Skipping this step is fine too; you can always add an offer later.

Step 3: Make a deposit

Open the cashier and choose how to add funds. Everything is in AUD, and deposits are usually instant so you can start playing straight away. The available methods:

Start with an amount you are comfortable with – there is no need to deposit a lot to enjoy the games.

Step 4: Choose a game

Level Up has three main categories, so pick whatever suits your mood:

• Pokies – classic 3-reel and modern video pokies, plus Megaways and jackpots.
• Table games – blackjack, roulette, baccarat and more, in quick digital versions.
• Live dealer – the same tables streamed in HD with a real dealer.

Use the search and filters to sort by provider, theme or feature, and open a game’s info screen to see its rules and RTP. Most pokies have a free demo mode, which is the best way to learn a game before you spend anything.

Step 5: Play for real money

When you are ready, switch from demo to real money and set your stake using the bet controls. On a pokie you tap spin; on a table game you place your bet and play the hand. Two numbers are worth knowing: RTP (return to player) is the long-term percentage a game pays back – most pokies sit around 96% – and volatility describes how a game pays, with low-volatility games paying smaller wins more often and high-volatility ones paying rarely but larger. Neither guarantees a result, since every round is random, but they help you pick a game that matches your budget and patience. Set a limit before you start and stick to it.

Step 6: Withdraw your winnings

To cash out, open the withdrawal section, choose your method and enter an amount. Before your first payout you complete a one-time identity check (KYC), which is standard practice and helps keep your account secure. After that, withdrawals are processed and paid out; e-wallets and crypto are usually the fastest, while cards and bank transfers can take a little longer. Completing verification early means your first withdrawal goes through without delays.

Play on mobile

You can do all of this on your phone. Level Up runs in any mobile browser, and the app for Android and iOS gives faster access and the same account and balance. Games are built in HTML5, so pokies, live tables and payments all work the same on a small screen as on desktop.

Tips for new players

• Start in demo mode to learn a game with no risk.
• Set a budget and a time limit before you play, and stop when you reach either.
• Choose higher-RTP games to make your balance last longer.
• Read any bonus terms, especially wagering, before you opt in.
• Never chase losses – results are random, and the house always keeps a small edge.

Play responsibly

Gambling should be entertainment, not a way to make money. You must be 18 or older to play in Australia. Level Up offers deposit limits, time-outs and self-exclusion on the Responsible Gaming page, and free, confidential help is available through Gambling Help Online on 1800 858 858. The full rules are in the Terms and Conditions, and your data is handled under the Privacy Policy.

FAQ

Quick links: Promo Code · App · Responsible Gaming · Terms and Conditions · Privacy Policy

18+. Play responsibly. Results are random and the house keeps a small edge; check the current information on the site.